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Framework for the provision of lone worker services.

Prior information notice

Supplies

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

NHS Business Services Authority
Stella House, Goldcrest Way, Newburn Riverside Business Park
For the attention of: Emma Losh
NE15 8NY Newcastle upon Tyne
UNITED KINGDOM
Telephone: +44 1912035892
E-mail:

Internet address(es):

General address of the contracting authority: www.nhsbsa.nhs.uk

Address of the buyer profile: https://nhsbsa.bravosolution.co.uk

Further information can be obtained from: The above mentioned contact point(s)

I.2)Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local sub-divisions
I.3)Main activity
Health
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: yes

Section II.B: Object of the contract (Supplies or services)

II.1)Title attributed to the contract by the contracting authority:
Framework for the provision of lone worker services.
II.2)Type of contract and place of delivery or of performance
Service category No 23: Investigation and security services, except armoured car services
United Kingdom.

NUTS code UK

II.3)Information on framework agreement
II.4)Short description of nature and quantity or value of supplies or services:
The purpose of this prior information notice (PIN) is:
To give advance notice that the NHS business services authority, acting on behalf of NHS Protect "the Client", intends to undertake a tendering exercise to set up framework agreements in respect of lone worker protection services;
To request information from the marketplace and potential users of the contract relating to the type of services that may be required; and.
To allow potential tenderers to register for the upcoming supplier event.
The requirement:
NHS Protect is a division of the NHS business services authority (NHSBSA) which has responsibility for all policy and operational matters relating to the prevention, detection and investigation of fraud and corruption and the management of security in the NHS. For those who use or work in the NHS, NHS protect is committed to the delivery of an environment that is properly secure so that the highest possible standard of clinical care can be made available to patients. The aim is a simple one, to protect the NHS so that it can better protect the public’s health. In September 2007 the Secretary of State announced that money was to be made available to NHS Trusts and other health service bodies across England to help make the NHS a safer and more secure place to work and in particular to tackle violence and abuse against NHS staff. This led to the implementation of a framework agreement in 2009 to provide safety alarm devices for lone workers, a particularly vulnerable group within the NHS. This framework is due to expire in 2012.
The intention of this tender is to identify and award a single sourced framework agreement for an end-to-end lone worker protection solution providing lone workers with an alarm which they can activate discreetly when faced with a potentially violent or intimidating situation. The preferred solution will allow use of different hardware and software solutions with different levels of functionality according to the varying needs of the different categories of lone worker.
The solution should provide a telecommunications link to a category II alarm receiving centre to allow a trained person to listen to any incident, record events and summon immediate assistance for the lone worker where appropriate. Recorded information should be capable of being used to provide evidence for prosecutions against those who verbally or physically abuse lone workers.
Consideration is being given as to whether the requirements will be best serviced by:
A single network SIM with SIM swapping capabilities;
A multi-network SIM/Roaming SIM;
Any new device or software developments.
Any new market possibilities and potential innovative solutions.
The arrangement will have a maximum duration of 4 years and will replace the current NHS business services authority framework agreement for the provision of lone worker services. This framework will be let with the option for potential use by other government departments, executive agencies, non-departmental public bodies and the wider public sector. Such "Client Organisations" will be more precisely identified in the contract notice to be published in due course. Any "Client Organisations" who, on reading this notice, may wish to make use of the framework at the outset, should contact the Contracting Authority (as per Section I.1 above) to ensure that their requirements are accurately reflected in any resulting contract notice and the tender documents.
Any organisation (tenderers) wishing to provide details of the types of services that they may be able to provide in respect of the outline requirement referred to above, and thereby assist in the development of the Client’s market place knowledge and/or register for the upcoming supplier event which we intend to hold between 5th and 6.7.2012 in Newcastle upon Tyne. Interested parties can register for the event by contacting the Contracting Authority via the following e-mail address and cc the contact as per Section I.1 where you can also request a copy of the agenda for the day and some supporting notes.
The client would particularly be interested in suggestions on how the specification can be improved, taking into account any new developments in the lone worker protection market.
Full details of the current lone worker protection framework agreement, which is due to expire in April 2012, can be found at http://www.nhsbsa.nhs.uk/2460.aspx along with other associated documents.
Please note:
If your organisation does not provide details or attend the supplier event this will not disqualify organisations from participating in any future related tendering exercise.
Providing details and attendance at the supplier event will not remove the need to respond to and fully comply with any future related Contract Notice.
Subject to finalising the scope of the requirement and obtaining approval to proceed, it is currently intended that the tendering exercises will be conducted under the "Restricted" procurement procedure, with the relevant Contract Notice expected to be published in OJEU in July 2012. Tenderers will be required to provide their tender response electronically using the Bravo eSourcing system, which utilises a web based portal (as per Section I.1).
Further details of the requirement will be provided in due course in any future Contract Notice and tender documentation.
Estimated cost excluding VAT:
Range: between 1 740 000 and 20 900 000 GBP

Lots

This contract is divided into lots: no
II.5)Common procurement vocabulary (CPV)

79711000, 35121700, 79714100, 32571000, 79710000

II.6)Scheduled date for start of award procedures
II.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.8)Additional information:
The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.2)Conditions for participation
III.2.1)Information about reserved contracts

Section VI: Complementary information

VI.1)Information about European Union funds
VI.2)Additional information:
The purpose of this prior information notice (PIN) is:
To give advance notice that the NHS business services authority, acting on behalf of NHS Protect "the Client", intends to undertake a tendering exercise to set up framework agreements in respect of lone worker protection services;
To request information from the marketplace and potential users of the contract relating to the type of services that may be required; and.
To allow potential tenderers to register for the upcoming supplier event.
The requirement:
NHS protect is a division of the NHS business services authority (Nhsbsa) which has responsibility for all policy and operational matters relating to the prevention, detection and investigation of fraud and corruption and the management of security in the NHS. For those who use or work in the NHS, NHS Protect is committed to the delivery of an environment that is properly secure so that the highest possible standard of clinical care can be made available to patients. The aim is a simple one, to protect the NHS so that it can better protect the public’s health. In September 2007 the Secretary of State announced that money was to be made available to NHS Trusts and other health service bodies across England to help make the NHS a safer and more secure place to work and in particular to tackle violence and abuse against NHS staff. This led to the implementation of a Framework Agreement in 2009 to provide safety alarm devices for lone workers, a particularly vulnerable group within the NHS. This Framework is due to expire in 2012.
The intention of this tender is to identify and award a single sourced framework agreement for an end-to-end lone worker protection solution providing lone workers with an alarm which they can activate discreetly when faced with a potentially violent or intimidating situation. The preferred solution will allow use of different hardware and software solutions with different levels of functionality according to the varying needs of the different categories of lone worker.

The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction. The tender will be issued via our e-tendering web site https://nhsbsa.bravosolution.co.uk/web/login.shtml.

You must register on this web site to access the tender documentation. If you do not intend to respond to this tender you may still find it useful to register on the above web site and re-visit it periodically to search for future opportunities.
If you require assistance in registering please contact the bravo solutions helpdesk on +44 8000112470.
VI.3)Information on general regulatory framework
VI.4)Date of dispatch of this notice:
22.6.2012