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The Supplier will provide Insurance Services for Midland Heart from 1.4.2018. The contract is on a 3 + 1 + 1 year basis. Lot 1 is for Standard Insurance services, which may include broking, insurance underwriting or a combination of ...

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Midland Heart Limited
20 Bath Row
Birmingham
B15 1LZ
United Kingdom
Contact person: Rachael James
Telephone: +44 8458501020
E-mail:
NUTS code: UKG

Internet address(es):

Main address: www.midlandheart.org.uk

Address of the buyer profile: http://www.midlandheart.org.uk/about-us/supply-to-us/

I.2)Joint procurement
I.3)Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://iewm.bravosolution.co.uk/web/login.shtml
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://iewm.bravosolution.co.uk/web/login.shtml
Tenders or requests to participate must be submitted to the abovementioned address
I.4)Type of the contracting authority
Body governed by public law
I.5)Main activity
Housing and community amenities

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Insurance Services.

II.1.2)Main CPV code
66510000
II.1.3)Type of contract
Services
II.1.4)Short description:

The Supplier will provide Insurance Services for Midland Heart from 1.4.2018. The contract is on a 3 + 1 + 1 year basis.

Lot 1 is for Standard Insurance services, which may include broking, insurance underwriting or a combination of both. The term is intended to include the arrangement, placing and administration of insurance policies as well as claims handling and administration, risk management services and any other insurance related services. In addition Lot 2 requires the supplier to carry out Statutory Inspections (including LOLER and PSSR) and reporting to all Midland Heart lifting equipment (Comprising and not limited to Passenger lifts, Platform Lifts, Stairlifts, Hoists, Assisted Bath hoists) and pressure vessel equipment, within the specified timescales as per the Key Performance Indicators.

II.1.5)Estimated total value
Value excluding VAT: 1 300 000.00 GBP
II.1.6)Information about lots
This contract is divided into lots: yes
Tenders may be submitted for all lots
Maximum number of lots that may be awarded to one tenderer: 2
II.2)Description
II.2.1)Title:

Standard Insurance Services

Lot No: 1
II.2.2)Additional CPV code(s)
66510000
II.2.3)Place of performance
NUTS code: UKG
II.2.4)Description of the procurement:

The Supplier will provide Insurance Services for Midland Heart from 1.4.2018. The contract is on a 3 + 1 + 1 year basis. Insurance services may include broking, insurance underwriting or a combination of both. The term is intended to include the arrangement, placing and administration of insurance policies as well as claims handling and administration, risk management services and any other insurance related services.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Start: 01/04/2018
End: 31/03/2021
This contract is subject to renewal: yes
Description of renewals:

Option to extend beyond the initial 3 year period by a further 2 years subject to performance and vfm. Contract will be re-procured at the end of its term.

II.2.9)Information about the limits on the number of candidates to be invited
Envisaged minimum number: 3
Maximum number: 10
Objective criteria for choosing the limited number of candidates:

Based on the scores achieved from the technical questions and meeting the minimum requirements.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: yes
Description of options:

This lot has the option to bid on a standard insurance model and a captive pricing model. Midland Heart will choose the model it wishes to proceed with at award stage.

For the standard insurance model two excess options are offered 10 000 GBP and 25 000 GBP suppliers can bid for one or both options.

II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Statutory Inspections

Lot No: 2
II.2.2)Additional CPV code(s)
71631000
II.2.3)Place of performance
NUTS code: UKG
II.2.4)Description of the procurement:

The Service Provider shall be required to carry out the LOLER inspection and reporting to all Midland Heart lifting equipment (Comprising and not limited to Passenger lifts, Platform Lifts, Stairlifts, Hoists, Assisted Bath hoists) and pressure vessel equipment, within the specified timescales as per the Key Performance Indicators.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Start: 01/04/2018
End: 31/03/2021
This contract is subject to renewal: yes
Description of renewals:

Option to extend beyond initial 3 year term for a further 2 years subject to performance and vfm. Contract will be re-procured after contract term ends.

II.2.9)Information about the limits on the number of candidates to be invited
Envisaged minimum number: 3
Maximum number: 6
Objective criteria for choosing the limited number of candidates:

Based on score achieved from technical questions and meeting the minimum requirements.

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:

Insurers must be authorised under the Financial Services and Markets Act 2000, Insurance Companies Act 1982 (and any other statuary modifications thereof) and regulated by the Prudential Regulation Authority, UK Financial Conduct Authority, or equivalent in another member state of the European Economic Area. Insurance Brokers registered with and regulated by the Financial Conduct Authority.

Suppliers must not meet any of the mandatory exclusion criteria described in the PQQ.

III.1.2)Economic and financial standing
Minimum level(s) of standards possibly required:

Midland Heart is looking for a financially stable insurer who is authorised and regulated to carry on and transact business in the UK

Minimum levels of Insurance to be held by the supplier are:

10 000 000 GBP Professional Indemnity, 5 000 000 GBP Public and Employers liability.

Suppliers must have a turnover in excess of 2 000 000 GBP p.a. except where the supplier is only bidding on a captive model in which case the turnover of the captive management company must be in excess of 2 000 000 GBP and reinsurance provided by a strong and stable insurer.

III.1.3)Technical and professional ability
List and brief description of selection criteria:

Technical questions are provided for in the PQQ and ITT Documents.

Minimum level(s) of standards possibly required:

Suppliers must be able to provide the following:

Treating Customers Fairly Policy/Statement,

Business Continuity Plan,

Conflicts of interest policy/statement,

Data Protection Act / Privacy Statement.

Suppliers must be able to provide cover for employees administering (not prescribing) medication, administering rescue medication / injections in a drug overdose situation, administering (not prescribing) insulin injections - Novomix / carrying out blood sugar checks / PEG feeding (minimal involvement with, maintaining only) / administering eye, ear and nose drops / complex bowel management and similar care activities.

Suppliers must be able to provide the following cover:

Material Damage/Business Interruption (for rented stock, leaseholder/shared ownership, commercial premises/offices and Midland Hearts contents),

Work in Progress,

All Risks,

Money,

Terrorism,

Employers Liability,

Public Liability,

Crime,

Motor including legal expenses and contingent OBU cover.

Suppliers must sign an NDA (Non-Disclosure Agreement) as part of the PQQ to enable access to the ITT documents if shortlisted.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
Execution of the service is reserved to a particular profession
Reference to the relevant law, regulation or administrative provision:

Insurance providers who are authorised under the Financial Services and Markets Act 2000, Insurance Companies Act 1982 (and any other statuary modifications thereof) and regulated by the Prudential Regulation Authority, UK Financial Conduct Authority, or equivalent in another member state of the European Economic Area. Insurance Brokers registered with and regulated by the Financial Conduct Authority.

III.2.2)Contract performance conditions:

As per the KPIs described in the ITT documents.

III.2.3)Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Restricted procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2017/S 130-266455
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 29/09/2017
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
Date: 17/10/2017
IV.2.4)Languages in which tenders or requests to participate may be submitted:
English
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 28/02/2018
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: yes
Estimated timing for further notices to be published:

5 years.

VI.2)Information about electronic workflows
VI.3)Additional information:

For reasons of confidentiality full tender information will only be available to suppliers invited to ITT stage. Those suppliers will be required to have signed a None Disclosure Agreement at PQQ stage to allow release of these documents.

Suppliers Instructions How to Express Interest in this Tender: 1. Register your company on the eSourcing portal (this is only required once) - Browse to the eSourcing Portal: https://iewm.bravosolution.co.uk and click the link to register, - Accept the terms and conditions and click ‘continue’, - Enter your correct business and user details, - Note the username you chose and click ‘Save’ when complete, - You will shortly receive an email with your unique password (please keep this secure). 2. Express an Interest in the tender - Login to the portal with the username/password, - Click the ‘PQQs / ITTs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier), - Click on the relevant PQQ/ ITT to access the content.(there are 3 PQQS for this tender a set of standard questions that all suppliers must complete and a separate PQQ for Lot 1 and Lot 2), - Click the ‘Express Interest’ button at the top of the page. - This will move the PQQ /ITT into your ‘My PQQs/ My ITTs’ page. (This is a secure area reserved for your projects only), - You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ ITT Details’ box. 3. Responding to the tender - Click ‘My Response’ under ‘PQQ/ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining), - You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification, - Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT, - There may be a mixture of online and offline actions for you to perform (there is detailed online help available). You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.

VI.4)Procedures for review
VI.4.1)Review body
The High Court of England and Wales
London
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

The Contracting Authority will enter into this contract following a 10 calendar day standstill period starting on the day after the notification of the result. The Public Contracts Regulations 2015 provide for aggrieved Parties who have been harmed or who are at risk of harm by a breach of Regulations to bring proceedings in the High EN Standard form O2 - Contract notice 12/19 Court. Any such proceeding must be brought within the limitation period specified by the Regulations according to the remedy sought.

VI.4.4)Service from which information about the review procedure may be obtained
The Cabinet Office
London
United Kingdom
VI.5)Date of dispatch of this notice:
18/08/2017