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This Notice is issued to inform providers of the Contracting Authority's intention to advertise an opportunity in the near future (see II.3 below) for community advice and legal support services. This is not a call for competition. The community ...

Prior information notice

This notice is for prior information only

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
London Borough of Hammersmith and Fulham
Town Hall, King Street
London
W6 9JU
United Kingdom
E-mail:
NUTS code: UKI33

Internet address(es):

Main address: www.capitalesourcing.com

Address of the buyer profile: www.lbhf.gov.uk

I.2)Joint procurement
I.3)Communication
Additional information can be obtained from the abovementioned address
I.4)Type of the contracting authority
Regional or local authority
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Community advice and legal support services.

II.1.2)Main CPV code
79140000
II.1.3)Type of contract
Services
II.1.4)Short description:

This Notice is issued to inform providers of the Contracting Authority's intention to advertise an opportunity in the near future (see II.3 below) for community advice and legal support services. This is not a call for competition. The community advice and legal support services contract(s) will include 3 lots for (1) general community advice; (2) specialist legal advice, casework, and representation; (3) specialist community advice for disabled people (adults and children). Depending upon the outcome of the soft-market consultation exercise (see vi.3) the resultant procurement opportunity will either be as a single consolidated contract or for separate defined lots. It is possible the contract(s) may include the need for the contractor(s) to mutually develop, agree and implement a 10-year Local Community Advice, Legal Support and Training Plan with the Council with other local advice agencies. The Lots as described (including the main and additional CPV codes) are for holding purposes.

II.1.5)Estimated total value
Value excluding VAT: 7 800 000.00 GBP
II.1.6)Information about lots
This contract is divided into lots: yes
Maximum number of lots that may be awarded to one tenderer: 3
II.2)Description
II.2.1)Title:

General Community Advice Services, and potential management of a community library and neighbourhood centre

Lot No: 1
II.2.2)Additional CPV code(s)
79111000
92511000
II.2.3)Place of performance
NUTS code: UKI33
II.2.4)Description of the procurement:

Provision of advice and information on a wide range of welfare benefits, personal, debt, housing, employment, and similar matters through one-off and on-going and on-going sessions with service users. This will include performance of these services at advice centres, and via assisted self-help at information hubs including libraries and food banks. At the time of placing this Notice, no decision has been taken as to whether it will include management of a local community library and neighbourhood centre, from which general community advice and information services are provided.

II.2.14)Additional information

Estimated value 5 800 000 GBP.

II.2)Description
II.2.1)Title:

Specialist Legal Advice, Casework, and Representation

Lot No: 2
II.2.2)Additional CPV code(s)
79110000
II.2.3)Place of performance
NUTS code: UKI33
II.2.4)Description of the procurement:

Provision of specialist legal advice, particularly in respect of tenants and leaseholders' rights on housing matters. This will include referrals from Council departments, end-to-end legal casework, and where required legal representation at court. It will also include the provision of advice and legal support training to volunteers and local voluntary and community organisations. The funding of legal aid work will not, though, be included under the contract.

II.2.14)Additional information

Estimated value 1 100 000 GBP.

II.2)Description
II.2.1)Title:

Specialist community advice and support for disabled people (adults and children)

Lot No: 3
II.2.2)Additional CPV code(s)
79110000
79111000
79112100
II.2.3)Place of performance
NUTS code: UKI33
II.2.4)Description of the procurement:

Provision of specialist legal advice and support for ill and disabled residents (adults and children) and their carers. This will include attendance at Personal Independence Panels and Work Capability Assessments, Work Forward Interviews, and Appeal Tribunals. This will include referrals from medical professionals, voluntary organisations, and Council departments providing adult social care, children's services (especially around Special Educational Needs), housing, and public health.

II.2.14)Additional information

Estimated value 900 000 GBP.

II.3)Estimated date of publication of contract notice:
18/09/2017

Section IV: Procedure

IV.1)Description
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes

Section VI: Complementary information

VI.3)Additional information:

Hammersmith and Fulham Council's vision is to be the best. This includes making sure vulnerable and disadvantaged adults, children, their families and carers get the best possible community and legal advice services when they need them; that these services are easy to access, represent best value, and wherever possible result in positive outcomes that sees early intervention and action preventing problems from escalating, with:

- people and families remaining in their homes and not being evicted;

- disabled adults, children and their carers receiving the correct benefits due to them;

- personal debt being managed and reduced, rather than belongings being confiscated by bailiffs;

- employees protected against illegal exploitation or unsafe practices by employers.

Economic operators should be familiar with reports from the Low Commission (http://www.lowcommission.org.uk/) on ‘Tackling the Advice Deficit’ and ‘Getting it right in social welfare law’: In particular, the need to:

- build citizen capability: helping people develop skills to address a problem with an advice or legal solution;

- intervene at the right time: advice providers acting ‘one step sooner’ to stop problems escalating;

- deliver services differently: improving referral facilities between providers so service users don't fall between gaps;

- have better feedback and learning: providers being more outward looking and working with a range of partners to act on drivers of demand.

We're aiming to post Contract Notices mid-September (see II.3), with tenders returned a month later. The award is scheduled for November with commencement of the contract(s) 1.4.2018.

Lord Low's Commission challenged councils when he said we should take a long-term, holistic, collaborative, and strategic partnership approach to delivering these services, and work with our local advice sector to co-produce 10-year local advice and legal support plans to ensure we get this right for those most in need.

The Contracting Authority realise this won't happen overnight. It will take time. And it will need willing partners who share our vision and are committed to working with us and others to make it happen. We want to hear from organisations who share our vision and think they may able to deliver it.

During tendering it is possible bidders might be asked to submit proposals on developing and implementing a 10-year Local Community Advice, Legal Support and Training Plan within 12-months of contract award, as well as possibly also submitting draft Referral Protocols for agreement within 3-months of award.

An Information Note is available on the capital Esourcing portal (see I.3). If, after reading the note, you think you might bid and want to engage in pre-procurement dialogue, please convey your views by the means advised in the Note.

Information that may help you decide whether to look at the Note includes the following: (a) in 2016 current providers received 20 000 requests from residents; (b) funding of legal aid work will not be included; (c) an Open procedure will be conducted in accordance with Chapter 3 of the Public Contracts Regulations 2015, (Reg. 76(8) may apply); (d) no final decision has been taken on packaging (including on whether it might include management of a community library and neighbourhood centre (see II.1.4 above); (e) the contract(s) will be for 10-years to aid delivery of the longer-term, more holistic and strategic partnerships urged by Low; and (f) the provider(s) will be required to perform the services from premises in the borough of Hammersmith and Fulham and will need to source these.

Our preliminary view is that the TUPE Regulations are likely to apply, along with the requirement for no less favourable pension schemes where affected staff currently belong to one.

VI.5)Date of dispatch of this notice:
17/08/2017