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KCS on behalf of the Central Buying Consortium wishes to create an Agreement for the supply and delivery of Telephony Systems and Associated Services for use by public sector bodies identified at VI.3 (and any future successors to these ...

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Kent County Council (t/a KCS Professional Services)
County Hall
Maidstone
ME14 1XQ
United Kingdom
Contact person: Mr Ian Day
Telephone: +44 1622236767
E-mail:
NUTS code: UK

Internet address(es):

Main address: www.kcs4ps.co.uk

Address of the buyer profile: www.kentbusinessportal.org.uk

I.2)Joint procurement
The contract is awarded by a central purchasing body
I.3)Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://procontract.due-north.com/Login
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://procontract.due-north.com/Login
I.4)Type of the contracting authority
Regional or local authority
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Telephony Systems and Associated Services.

Reference number: Y18004
II.1.2)Main CPV code
32500000
II.1.3)Type of contract
Services
II.1.4)Short description:

KCS on behalf of the Central Buying Consortium wishes to create an Agreement for the supply and delivery of Telephony Systems and Associated Services for use by public sector bodies identified at VI.3 (and any future successors to these organisations).

Member Authorities that will be using the Agreement from the outset are: Hampshire CC, Hertfordshire CC, Oxfordshire CC, Suffolk CC, West Sussex CC. Other public bodies will have access to this Agreement but may only do so with the agreement of the Contracting Authority. Those organisations who may wish to access this Agreement will be members, affiliates and associates of the CBC Group, Local Authorities, the Police Service, the Fire Service, the NHS and NHS Trusts, Housing Associations, third sector organisations, academic centres (including Academies and Free Schools), publicly funded organisations and publicly owned private companies, operating within the geographic boundaries of the United Kingdom, Channel Islands and Northern Ireland.

II.1.5)Estimated total value
II.1.6)Information about lots
This contract is divided into lots: no
II.2)Description
II.2.1)Title:
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
NUTS code: UK
II.2.4)Description of the procurement:

This Framework will cover the provision of Telephony Systems and Associated Services, both Cloud and on-premise options. Including but not limited to:

- IP Telephone Systems,

- VoIP Telephone Systems,

- Call Packages,

- Features list:

o Call recording,

o Video conferencing,

o Interactive Voice Response (IVR),

o Voicemail,

o Paging,

o Tannoy,

o Web portal access,

o Call logging;

- Connectivity

o Traditional lines - Analogue, ISDN2, ISDN30,

o SIP Lines,

o Broadband - ADSL and Fibre to the Cabinet,

o Ethernet Leased line;

- Numbering

o Porting,

o Traditional/geographic,

o Non Geographic - 03xx, 08xx,

o Direct Dial numbers (DDI).

As ranges increase with technological advances it is anticipated that any future innovative products will be made available as part of the Framework Agreement.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: no
II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with several operators
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 15/09/2017
Local time: 14:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
English
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 4 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders
Date: 15/09/2017
Local time: 14:10

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:

Other public bodies will have access to this Agreement but only with the agreement of the Contracting Authority. Those organisations who may wish to access this Agreement will be members, affiliates and associates of the CBC Group, Police Service, Fire Service, NHS and NHS Trusts, third sector organisations, academic centres (including Academies and Free Schools), publicly funded organisations and publicly owned private companies, operating within the geographic boundaries of the United Kingdom, Channel Islands and Northern Ireland. The Agreement will also be open for use by all other local authorities and public sector bodies. Full details of the classification of potential Accessing Bodies and Customer's geographical areas and organisation classifications are detailed as follows:

Regions in England: Main Regions:-East Midlands; West Midlands; East of England; South East; South West; North West; North East; Yorkshire and Humber; London or to individual administering Councils. See link: http://www.direct.gov.uk/en/Dl1/Directories/Localcouncils/index.htm

Northern Ireland: Administered across 11 Districts of Northern Ireland. See link:

http://www.nidirect.gov.uk/local-councils-in-northern-ireland

Scotland: Administered across 32 Council areas. See link:

http://www.cosla.gov.uk/scottish-local-government

Wales: Administered across 22 Council areas. See link:

http://gov.wales/topics/localgovernment/unitary-authorities/?lang=en

Classification of Customer Organisations

Local Authority Councils: County, Unitary, District, Borough, and Metropolitan Councils. (Parish and Community Councils are also permissible users). See link:

http://www.direct.gov.uk/en/Dl1/Directories/Localcouncils/index.htm

Educational Establishments: Nursery School, Primary School, Middle or High School, Secondary School, Academy, Free School, Special School, Pupil Referral Unit (PRU), Further Education College, University. See links:

http://www.schoolswebdirectory.co.uk/index.php

http://www.ukschoolsdirectory.net/

www.education.gov.uk/edubase

www.hefce.ac.uk

http://www.universitiesuk.ac.uk/aboutus/members/Pages/default.aspx

Police, Fire and Rescue and Maritime and Coastguard Agency Emergency Services:

http://www.police.uk/forces.htm

http://www.fireservice.co.uk/

https://www.nifrs.org/areas-districts/:

https://www.gov.uk/government/organisations/maritime-and-coastguard-agency/services-information

NHS Bodies, the HSC (Northern Ireland) and Ambulance Services:

http://www.nhs.uk/ServiceDirectories/Pages/AcuteTrustListing.aspx

http://servicefinder.hscni.net/http://www.scot.nhs.uk/organisations/

http://www.scottishambulance.com/AboutUs/HowWeOrganised.aspx

http://www.wales.nhs.uk/nhswalesaboutus/structure

Central Government Departments and their Agencies:

http://www.direct.gov.uk/en/Dl1/Directories/A-ZOfCentralGovernment/index.htm

Registered Charities:

http://www.charitycommission.gov.uk/About_us/Regulation/Registering_charities_index.aspx

http://www.oscr.org.uk/

https://www.nidirect.gov.uk/contacts/housing-associations

http://www.charitycommissionni.org.uk/charity-search/

Registered Social Landlords: Government-funded, not-for-profit organisations that provide affordable housing. They include housing associations, trusts and cooperatives. See link: https://www.gov.uk/government/publications/current-registered-providers-of-social-housing

http://www.nhfdirectory.co.uk

http://www.direct.gov.uk/en/Dl1/Directories/Localcouncils/index.htm

Northern Ireland: Administered across 11 Council areas. See link:

http://www.nidirect.gov.uk/local-councils-in-northern-ireland

Scotland: Administered across 32 Council areas. See link:

http://www.cosla.gov.uk/scottish-local-government

Wales: Administered across 22 Council areas. See link:

http://wales.gov.uk/topics/localgovernment/?skip=1&lang=en

Interested parties should go to www.kentbusinessportal.org.uk to register, express interest and access documents. Final submissions must be made the KBP NO other submission route is permitted.

VI.4)Procedures for review
VI.4.1)Review body
Commercial Services Kent Limited
1 Abbey Wood Road, Kings Hill
West Malling
ME19 4YT
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained
VI.5)Date of dispatch of this notice:
09/08/2017