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Arden & Greater East Midlands Commissioning Support Unit on behalf of NHS England - Midlands and East (West Midlands) (the Commissioner) is inviting suitably qualified and experienced providers to deliver Dental Electronic Referral Management ...

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Arden & Greater East Midlands Commissioning Support Unit
10 Nottingham Road
United Kingdom
NUTS code: UKF11

Internet address(es):

Main address:

Address of the buyer profile:

I.2)Joint procurement
The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Tenders or requests to participate must be submitted to the abovementioned address
I.4)Type of the contracting authority
Body governed by public law
I.5)Main activity

Section II: Object

II.1)Scope of the procurement

Dental Electronic Referral Management Service - NHS England (West Midlands).

Reference number: ITT 726
II.1.2)Main CPV code
II.1.3)Type of contract
II.1.4)Short description:

Arden & Greater East Midlands Commissioning Support Unit on behalf of NHS England - Midlands and East (West Midlands) (the Commissioner) is inviting suitably qualified and experienced providers to deliver Dental Electronic Referral Management Services (DERMS) across NHS England's West Midland's geography.

The contract duration is 2 years and 4 months with the option to extend for 2 further years. Please note the initial period of 2 years and 4 months comprises of an implementation period from Mid-November-31st March 2018 for the whole NHS England West Midlands geographical boundaries. The Service is expected to be fully functional from 1.4.2018-31.3.2020 with an option to extend for a further 2 years from 1st April-31st March 2022. Maximum contact duration 4 years and 4 months. The maximum contract value for this tender is 600 000 GBP including VAT per annum, please see Document 1 - Process Overview Document for further information.

II.1.5)Estimated total value
II.1.6)Information about lots
This contract is divided into lots: no
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
NUTS code: UKG
II.2.4)Description of the procurement:

The new Dental Electronic Referral Service is intended to facilitate timely access to appropriate NHS specialist dental care across the NHS West Midlands area. The needs of patients and professionals will be foremost in designing the new service, which will include support for enhanced functionality and usability. The new service will support the drive to a future paperless NHS referral system.

NHS England - West Midlands require a DERMS for all patients that may need level 2 and level 3 dental services. The service will initially cover referrals for Oral Surgery (including Oral Medicine) and Orthodontics and over time will look to expand to include a full range of dental specialities these will include:

- Restorative Dentistry including the mono specialties;

- Special Care Dentistry;

- Paediatric Dentistry;

- Maxillo-facial Surgery.

The deadline for ITT 726 submissions is Monday 4.9.2017 at 12:00 (noon). Please note, the deadline to express an interest (access documents on Bravo) is 12:00 (noon) Friday 1.9.2017.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Start: 13/11/2017
End: 31/03/2022
This contract is subject to renewal: yes
Description of renewals:

As a result of this procurement exercise an agreement for the Service will be established with the successful Bidder for a period of 2 years and 4 months, to the 31.3.2020 [with the Commissioner having the option to extend the Contract for up to a further 2 years maximum, extension up to 31.3.2022].

II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:

The Contracting Authority reserves the right to require groupings of contractors to take a particular legal form or to require one party to undertake primary legal liability or require that each party undertakes joint and several liability.

III.1.2)Economic and financial standing
Minimum level(s) of standards possibly required:

Parent company or other guarantee bonds, deposits, insurance or other forms of security may be required in certain circumstances.

III.1.3)Technical and professional ability
Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 04/09/2017
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
IV.2.7)Conditions for opening of tenders
Date: 04/09/2017
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:

Arden & GEM CSU is managing this Procurement in accordance with the Public Contracts Regulations 2015 (the "Regulations”). The Contracting Authority will be using an eTendering system in this procurement exercise. Suppliers Instructions: How

to Express Interest in this Tender

1. Register your company on the eSourcing portal (this is only required once)

-Browse to the eSourcing Portal: and click the link to register

- Accept the terms and conditions and click ‘continue'

- Enter your correct business and user


-Note the user-name you chose and click ‘Save' when complete

- You will shortly receive an e-mail with your unique password (please keep this


2. Express an Interest in the tender

- Login to the portal with the username/ password

- Click the ‘PQQs / ITTs Open To All Suppliers' link. (These are Pre- Qualification Questionnaires or Invitations to Tender open to any registered supplier)

- Click on the relevant ITT 726 to access the content.

- Click the ‘Express Interest' button at the top of the page.

- This will move the PQQ /ITT into your ‘My PQQs/ My ITTs' page.

(This is a secure area reserved for your projects only)

- You can now access any attachments by clicking ‘Buyer Attachments' in the ‘PQQ/ITT Details' box

3.Responding to the tender

- Click ‘My Response' under ‘PQQ/ ITT Details', you can choose to ‘Create Response' or to ‘Decline to Respond' (please give a reason if declining)

- You can now use the ‘Messages' function to communicate with the buyer

and seek any clarification

- Note the deadline for completion, then follow the onscreen instructions to complete the ITT

- There may be a mixture of on-line

and off-line actions for you to perform (there is detailed on-line help available) You must then submit your reply using the ‘Submit Response' button at the top of the page. If you require any further assistance please consult the on-line help, or contact the eTendering helpdesk.

VI.4)Procedures for review
VI.4.1)Review body
Arden & Greater East Midlands Commissioing Support Unit
10 Nottingham Road
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained
VI.5)Date of dispatch of this notice: