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Following a review of existing separately commissioned, housing related support contracts which highlighted the crossover in services, Housing and Community Services (HCS) and Commissioning and Improvement People Services (C&I- PS) are undertaking a ...

Contract award notice

Results of the procurement procedure

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Borough of Poole
Civic Centre
Poole
BH15 2RU
United Kingdom
Contact person: Mr Jamie Fry
Telephone: +44 1202261237
E-mail:
NUTS code: UKK21

Internet address(es):

Main address: http://www.poole.gov.uk/

Address of the buyer profile: http://www.poole.gov.uk/

I.2)Joint procurement
I.4)Type of the contracting authority
Regional or local authority
I.5)Main activity
Housing and community amenities

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Housing Related Support Services.

Reference number: DN127169
II.1.2)Main CPV code
85000000
II.1.3)Type of contract
Services
II.1.4)Short description:

Following a review of existing separately commissioned, housing related support contracts which highlighted the crossover in services, Housing and Community Services (HCS) and Commissioning and Improvement People Services (C&I- PS) are undertaking a joint recommissioning approach. With agreed synergy about what is needed from future housing related support services the joined up approach aims to deliver cost effective services that continue to meet the needs of the people of Poole. The procurement incorporates 3 main pathways of provision. These are:

- An Assertive Outreach Support Pathway,

- A Supported Accommodation Pathway (Adults),

- A Young Persons Pathway.

II.1.6)Information about lots
This contract is divided into lots: yes
II.1.7)Total value of the procurement (excluding VAT)
Value excluding VAT: 3 141 550.00 GBP
II.2)Description
II.2.1)Title:

Provision of a Housing First Support Service and an Outreach Support Service

Lot No: 1
II.2.2)Additional CPV code(s)
70333000 - AA01
II.2.3)Place of performance
NUTS code: UKK21
II.2.4)Description of the procurement:

Housing First Support Service. The Service offers support for individuals who have a history of entrenched rough sleeping, who may be difficult to successfully house or who refuse to engage with support and who may have multiple complex needs. The Service will provide intensive support with a focus on harm minimisation and engagement with relevant support agencies. The Service Model offers immediate secure long term housing without any requirement to show capacity for tenancy readiness.

Outreach Support Service. Will be aimed at supporting single people and couples to develop or maintain their independence within the community, thus preventing loss of their home or tenancy. The type and quality of support will enable Service Users to live as independently as possible in the least restrictive setting resolving experience of housing difficulty.

II.2.5)Award criteria
Quality criterion - Name: Service Model and Performance / Weighting: 5
Quality criterion - Name: B) How will this model ensure that staff and volunteers deliver the outcomes specified in section 4? / Weighting: 5
Quality criterion - Name: C) How will your Organisation ensure quality of Service is maintained throughout the contract? / Weighting: 5
Quality criterion - Name: D) Please describe how you would ensure that the Service will follow good practice, government policy and will continue to strive for excellence. / Weighting: 5
Quality criterion - Name: Personalisation / Weighting: 20
Quality criterion - Name: Risk Management / Weighting: 5
Quality criterion - Name: Partnership Working / Weighting: 5
Quality criterion - Name: B) Please describe how you will utilise this experience in relation to the Outreach Support and Housing First Services. / Weighting: 5
Quality criterion - Name: Recruitment Competency and Management of Staff / Weighting: 5
Quality criterion - Name: B) Please indicate how you propose to ensure the competence of staff and volunteers in delivering the service including induction, training, development and performance management. / Weighting: 5
Quality criterion - Name: C) There may be staff transfers under TUPE regulations at the start and termination of this contract. Explain your organisations experience of managing a TUPE transfer process / Weighting: 5
Quality criterion - Name: Implementation and Budget Plan: / Weighting: 5
Quality criterion - Name: B) Using the guidance in Appendix 2, please provide a full breakdown of all cost components relating to this Service including any profit margin. / Weighting: 5
Quality criterion - Name: Added Value / Weighting: 5
Quality criterion - Name: Relevant experience and contract examples - / Weighting: 15
Price - Weighting: 0
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Provision of High Support and Transitional Accommodation For Adults with Complex Needs

Lot No: 2
II.2.2)Additional CPV code(s)
70333000
II.2.3)Place of performance
NUTS code: UKK21
II.2.4)Description of the procurement:

High Support Accommodation.

The Service will support adults with high and/or chaotic, complex support needs, who are presenting as Homeless or at risk of Homelessness. The Service will also include an element of time limited Resettlement Support where Service Users move into settled and independent accommodation directly from the high support provision.

Transitional Accommodation.

This Service will support adults with low intensity support needs, who are transitioning from high level supported accommodation or require time limited and low intensity support to assist the Service User to develop skills and knowledge to move on to independent living. The Service will also include an element of Resettlement Support which will be provided for a time limited period to all Service Users moving into settled and independent accommodation.

The focus will be to ensure that Service Users understand their new tenancy requirements and living environment.

II.2.5)Award criteria
Quality criterion - Name: Service Model and Performance / Weighting: 5
Quality criterion - Name: B) How will this model ensure that staff and volunteers deliver the outcomes specified in section 4? / Weighting: 5
Quality criterion - Name: C) How will your Organisation ensure quality of Service is maintained throughout the contract? / Weighting: 5
Quality criterion - Name: D) Please describe how you would ensure that the Service will follow good practice, government policy and will continue to strive for excellence. / Weighting: 5
Quality criterion - Name: Personalisation / Weighting: 20
Quality criterion - Name: Risk Management / Weighting: 5
Quality criterion - Name: Partnership Working / Weighting: 5
Quality criterion - Name: B) Please describe how you will utilise this experience in relation to the Complex Needs High Support and Transitional Accommodation service / Weighting: 5
Quality criterion - Name: Recruitment Competency and Management of Staff / Weighting: 5
Quality criterion - Name: B) Please indicate how you propose to ensure the competence of staff and volunteers in delivering the service including induction, training, development and performance management. / Weighting: 5
Quality criterion - Name: C) There may be staff transfers under TUPE regulations at the start and termination of this contract. Explain your organisations experience of managing a TUPE transfer process.. / Weighting: 5
Quality criterion - Name: Implementation and Budget Plan / Weighting: 5
Quality criterion - Name: B) Using the guidance in Appendix 2, please provide a full breakdown of all cost components relating to this Service including any profit margin. / Weighting: 5
Quality criterion - Name: Added Value / Weighting: 5
Quality criterion - Name: Relevant experience and contract examples / Weighting: 15
Price - Weighting: 0
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Provision of High Support and Transitional Accommodation For Adults Experiencing Mental Ill Health

Lot No: 3
II.2.2)Additional CPV code(s)
70333000
II.2.3)Place of performance
NUTS code: UKK21
II.2.4)Description of the procurement:

Provision of High Support Accommodation for a high level supported housing accommodation service. The Service will support adults who have a formally diagnosed mental health illness and may be subject to the Care Programme Approach and those who are in the process of being assessed/diagnosed by a Community Mental Health Team.

Provision of Transitional Accommodation For Adults Experiencing Mental Ill Health for Service Users who are transitioning from high level supported accommodation or require time limited and low intensity support to assist the Service User in managing settled accommodation.

The Services will include an element of Resettlement Support which will be provided for a time limited period to all Service Users moving into settled and independent accommodation. The focus will be to ensure that Service Users understand their new tenancy requirements and living environment.

II.2.5)Award criteria
Quality criterion - Name: Service Model and Performance / Weighting: 5
Quality criterion - Name: B) How will this model ensure that staff and volunteers deliver the outcomes specified in section 4 / Weighting: 5
Quality criterion - Name: C) How will your Organisation ensure quality of Service is maintained throughout the contract? / Weighting: 5
Quality criterion - Name: D) Please describe how you would ensure that the Service will follow good practice, government policy and will continue to strive for excellence. / Weighting: 5
Quality criterion - Name: Personalisation / Weighting: 20
Quality criterion - Name: Risk Management / Weighting: 5
Quality criterion - Name: Partnership Working / Weighting: 5
Quality criterion - Name: Please describe how you will utilise this experience in relation to the Mental Health High Support and Transitional Accommodation service. / Weighting: 5
Quality criterion - Name: Recruitment Competency and Management of Staff / Weighting: 5
Quality criterion - Name: B) Please indicate how you propose to ensure the competence of staff and volunteers in delivering the service including induction, training, development and performance management. / Weighting: 5
Quality criterion - Name: C) There may be staff transfers under TUPE regulations at the start and termination of this contract. Explain your organisations experience of managing a TUPE transfer process / Weighting: 5
Quality criterion - Name: Implementation and Budget Plan: / Weighting: 5
Quality criterion - Name: B) Using the guidance in Appendix 2, please provide a full breakdown of all cost components relating to this Service including any profit margin. / Weighting: 5
Quality criterion - Name: Added Value / Weighting: 5
Quality criterion - Name: Relevant experience and contract examples - / Weighting: 15
Price - Weighting: 0
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.6)Information about electronic auction
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2016/S 162-293131
IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract

Contract No: DN127169
Lot No: 1
Title:

Provision of a Housing First Support Service and an Outreach Support Service (No accommodation)

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
26/04/2017
V.2.2)Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
PAS Ltd
Bournemouth
United Kingdom
NUTS code: UKK21
The contractor is an SME: yes
V.2.4)Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 827 850.00 GBP
V.2.5)Information about subcontracting

Section V: Award of contract

Contract No: DN127169
Lot No: 2
Title:

Provision of High Support and Transitional Accommodation For Adults with Complex Needs

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
29/06/2017
V.2.2)Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
PAS Ltd
Bournemouth
United Kingdom
NUTS code: UKK21
The contractor is an SME: yes
V.2.4)Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 1 092 075.00 GBP
V.2.5)Information about subcontracting

Section V: Award of contract

Contract No: DN127169
Lot No: 3
Title:

Provision of High Support and Transitional Accommodation For Adults Experiencing Mental Ill Health

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
26/07/2017
V.2.2)Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
BCHA
Bournemouth
United Kingdom
NUTS code: UKK21
The contractor is an SME: yes
V.2.4)Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 1 221 625.00 GBP
V.2.5)Information about subcontracting

Section VI: Complementary information

VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
The Borough of Poole
Poole
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained
VI.5)Date of dispatch of this notice:
27/07/2017