By browsing our site you agree to our use of cookies. You will only see this message once. Find out more
We regret to inform you that we have ceased publication of current announcements. domain is for sale. Please contact us.

Provision of a Virtual Learning Environment.

Contract award notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

University of Surrey
Senate House
Contact point(s): Procurement Department
For the attention of: Peter Finch
GU2 7XH Guildford
United Kingdom
Telephone: +44 1483686473

Internet address(es):

General address of the contracting authority:

I.2)Type of the contracting authority
Body governed by public law
I.3)Main activity
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1.1)Title attributed to the contract
Provision of a Virtual Learning Environment.
II.1.2)Type of contract and location of works, place of delivery or of performance
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: University of Surrey.
GU2 7XH.

NUTS code UKJ25,UKJ26

II.1.3)Information about a framework agreement or a dynamic purchasing system (DPS)
II.1.4)Short description of the contract or purchase(s)
Provision of a virtual learning environment (VLE).at the University of Surrey.
The University offers a number of ‘non typical’ open access short courses, such as Continuing Professional Development (CPD) courses, which are typically short term in duration and involve people external to the University (i.e. not previously registered) in both teaching and learning capacities.
The University is keen to build on improvements that have been made in the provision of online content, online assessment and collaboration methods since it introduced its VLE in 2012. There is a high level of engagement from staff and students across all subject areas at the University. It is expected that the VLE will enable students to learn in a manner that suits their learning style, at a time of their choosing, from any device in any location.
As well as the student focus of this activity, the University is cognisant of the implications of this vision on the academic and central services communities. The University expects the chosen supplier to work with these communities to understand their processes and systems, to build interfaces where appropriate, and to support the migration and creation of content in the new VLE and any new ways of working engendered by the new system.
It is expected that the VLE will integrate with other systems throughout the University where appropriate. As one may expect given the diverse nature of activities undertaken by the University, the amount of stakeholders it engages with and the diverse forms of this engagement, there is a lot of data and there are multiple systems (some bespoke) which will require interfacing into the new VLE. Indications are that this may be a relatively technically complex task.
A key user requirement is that the VLE must be simple and straightforward to use, both in terms of the processes sitting behind key aspects of the functionality and in terms of the ease of use of the system. One of the key success criteria for the VLE is the extent to which is it is embraced by the user community, so questions relating to Potential Provider team qualifications and training will be held in appropriate regard, and the ITT will contain a considerable support element.
The University currently has over 13 000 FTE students (~9 800 undergraduates and ~3 300 postgraduates), around 1 500 academics and just under 1 000 support staff in the UK, based on its campuses at Stag Hill and Manor Park in Guildford. It is anticipated that this total figure will rise during the term of this contract to c.17 600 FTE's by 2020.
These individuals are split across the following faculties:
- Faculty of Arts and Social Sciences.
- Faculty of Engineering and Physical Sciences.
- Faculty of Health and Medical Sciences.
Many departments work closely with, or have plans to work in a collaborative fashion with, other UK universities and institutions.
II.1.5)Common procurement vocabulary (CPV)


II.1.6)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): no
II.2)Total final value of contract(s)
II.2.1)Total final value of contract(s)
Value: 13 000 000 GBP

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of
1. Quality. Weighting 80
2. Price. Weighting 20
IV.2.2)Information about electronic auction
An electronic auction has been used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority
IV.3.2)Previous publication(s) concerning the same contract

Contract notice

Notice number in the OJEU: 2016/S 222-404444 of 17.11.2016

Section V: Award of contract

V.1)Date of contract award decision:
V.2)Information about offers
Number of offers received: 6
Number of offers received by electronic means: 6
V.3)Name and address of economic operator in favour of whom the contract award decision has been taken

Desire 2 Learn Ltd
5 New Street Square
EC4A 3TW London
United Kingdom
Telephone: +44 2038651262
Internet address:

V.4)Information on value of contract
Initial estimated total value of the contract:
Value: 1 300 000 GBP
Excluding VAT
Total final value of the contract:
Value: 1 295 000 GBP
Excluding VAT
V.5)Information about subcontracting
The contract is likely to be sub-contracted: no

Section VI: Complementary information

VI.1)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.2)Additional information:
VI.3)Procedures for appeal
VI.3.1)Body responsible for appeal procedures

University of Surrey
Senate House Guildford
GU2 7XH Guildford
United Kingdom
Telephone: +44 1483686473
Internet address:

VI.3.2)Lodging of appeals
VI.3.3)Service from which information about the lodging of appeals may be obtained
VI.4)Date of dispatch of this notice: