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WEBCHAT/PUR/2017.

Contract notice

Supplies

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

The Open University
Walton Hall
Contact point(s): https://in-tendhost.co.uk/openuniversity/
For the attention of: Procurement Manager
MK7 6BP Milton Keynes
United Kingdom
E-mail:

Internet address(es):

General address of the contracting authority: www.open.ac.uk

Address of the buyer profile: https://in-tendhost.co.uk/openuniversity/

Electronic access to information: https://in-tendhost.co.uk/openuniversity/

Electronic submission of tenders and requests to participate: https://in-tendhost.co.uk/openuniversity/

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority
Body governed by public law
I.3)Main activity
Education
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:
WEBCHAT/PUR/2017.
II.1.2)Type of contract and location of works, place of delivery or of performance
Supplies
Purchase

NUTS code UKJ12

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)
The Open University are seeking a new Webchat solution to work along side other communication channels.
This requirement is expected to be fulfilled by a solution that is below the current OJEU Threshold.
II.1.6)Common procurement vocabulary (CPV)

48000000

II.1.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots
This contract is divided into lots: no
II.1.9)Information about variants
Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
The scope is for 1 integrated solution and submissions are expected to be below the current threshold value.
II.2.2)Information about options
Options: no
II.2.3)Information about renewals
This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion
Duration in months: 36 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
As per documents.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
As per documents.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
As per documents.
III.1.4)Other particular conditions
The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met: As per documents.
III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: As per documents.
Minimum level(s) of standards possibly required: As per documents.
III.2.3)Technical capacity
Information and formalities necessary for evaluating if the requirements are met:
As per documents.
Minimum level(s) of standards possibly required:
As per documents.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service
Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
Restricted
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
Envisaged number of operators: 5
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction
An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
OUPA10374
IV.3.2)Previous publication(s) concerning the same contract
no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
Time limit for receipt of requests for documents or for accessing documents: 4.4.2017 - 12:00
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate
4.4.2017 - 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
21.4.2017
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders
Date: 12.5.2017 - 12:00

Place:

Walton Hall.

Persons authorised to be present at the opening of tenders: yes
Additional information about authorised persons and opening procedure: Procurement Manager (or delegate) and 2 other University Officers.

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
The contract notice is published as a Voluntary Below the threshold notice as it is anticipated that tender submissions will be below the Threshold.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

The Open University
Walton Hall
MK7 6AA Milton Keynes
United Kingdom
Internet address: www.open.ac.uk

Body responsible for mediation procedures

The Open University
Walton Hall
MK7 6AA Milton Keynes
United Kingdom

VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

The Open University
Walton Hall
MK7 6AA Milton Keynes
United Kingdom

VI.5)Date of dispatch of this notice:
16.3.2017