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Pre-Procurement Market Engagement for a Lead Provider for the Local Offer of Care and Support in Welwyn and Hatfield and Broxbourne.

Prior information notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Hertfordshire County Council
Pegs Lane
Contact point(s): Strategic Procurement Group
For the attention of: Zoe Upson
SG13 8DE Hertford
United Kingdom
Telephone: +44 01707292463

Internet address(es):

General address of the contracting authority:

Address of the buyer profile:

Further information can be obtained from: The above mentioned contact point(s)

I.2)Type of the contracting authority
Regional or local authority
I.3)Main activity
General public services
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: no

Section II.B: Object of the contract (Supplies or services)

II.1)Title attributed to the contract by the contracting authority:
Pre-Procurement Market Engagement for a Lead Provider for the Local Offer of Care and Support in Welwyn and Hatfield and Broxbourne.
II.2)Type of contract and place of delivery or of performance
Service category No 25: Health and social services

NUTS code UKH23

II.3)Information on framework agreement
II.4)Short description of nature and quantity or value of supplies or services:
Hertfordshire County Council (the ‘Council’) is carrying out pre-procurement market engagement in relation to a Lead Provider for Support at Home services for Broxbourne, Welwyn and Hatfield. Lead Providers are responsible for ensuring the delivery of Support at Home Services for people over the age of 18 with Health and Social Care needs. This will predominantly be older people and those with a physical disability, but could include people with a Learning Disability and Mental Health Problems. Lead Providers will ensure that support plans for service users are person centred and developed with achievable outcomes, which can be delivered effectively. Lead Providers will ensure that services delivered are innovative and creative both in terms of direct delivery and the use of community resources.
It is anticipated that significant partnership and collaborative working will be required to deliver these services successfully. It is anticipated that the chosen provider(s) would be required to work collaboratively with the Council, health services and wider community services to continually improve access to services and develop and maintain pathways. Lead Providers will also be expected to deliver the support at home element of our flexi care services, ensuring schemes have adequate support to meet the mixed care communities this resource seeks to create. This will include provision for a high level of day and night care, covering a range of needs as detailed above, including end of life care, living well with dementia and re-ablement.
We anticipate that this tender will consist of 4 Lots:
Lot 1: Broxbourne 1: Hoddesdon and Broxbourne
Lot 2: Broxbourne 2: Cheshunt and Waltham Cross
Lot 3: WelHat 1: Welwyn Garden City, Welwyn
Lot 4: WelHat 2: Hatfield, Cuffley, Essendon, Welham Green
It is currently anticipated that the Council will commence a procurement process in May 2017, with the new service commencing 15.9.2017. It is proposed that the Council will run a 1-stage procurement process, containing 4 Lots. The anticipated contract term will be 2 years with the option of an extension until 31.3.2020. The Transfer of Undertakings (Protection of Employment) Regulations (TUPE) will apply.
The purpose of the Council's pre-procurement market engagement process is to allow and enable potentially interested organisations with appropriate expertise and relevant experience to:
- Outline and generate initial views/ideas around the outcomes, scope and the potential procurement strategy (i.e. with no commitment to themselves or the Council).
- Engage with the Council to understand its challenges, intentions and desired outcomes.
- Inform the Council of current market developments.
- Enable the Council to understand how the Current Requirements could be shaped and delivered.
- Explain the potential options available to the Council.
The Council will consider the feedback and responses received to help inform the Council's options and further decision making.
Participation or non-participation in the pre-procurement market engagement process shall not prevent any supplier participating in the future procurement, nor is it intended that any information supplied as part of the pre-procurement process shall place any supplier at an advantage in a potential procurement process.
Participation in the pre-procurement market engagement procurement process will be at each supplier's own cost. No expense in responding to this process will be reimbursed by the Council.
The Council will not enter into a contract based solely on the responses to this PIN and no information contained in the documents or in any communication made between the Council and any contractor in connection with its pre-procurement market engagement shall be relied upon as constituting a contract, agreement or representation that any contract shall be awarded.
This pre-procurement market engagement process will comprise:
- Seeking expressions of interest and submission of the Supplier Questionnaire. The Supplier Questionnaire will be uploaded to the In-Tend system shortly. ( please ensure you register here in order for you to download the questionnaire once it becomes available
- A supplier event held on Wednesday 29.3.2017 at Focolare Centre for Unity, 69 Parkway, Welwyn Garden City, AL8 6JG.
II.5)Common procurement vocabulary (CPV)

85300000, 85322000, 98000000, 85320000, 85323000, 98330000

II.6)Scheduled date for start of award procedures
II.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.8)Additional information:

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.2)Conditions for participation
III.2.1)Information about reserved contracts

Section VI: Complementary information

VI.1)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.2)Additional information:
Registering your Interest

Hertfordshire County Council has worked closely with its Districts and Partners to create a joint procurement portal called Supply Hertfordshire. This portal provides an eTendering system which is run by In-Tend. To access the pre-procurement market engagement documentation please visit and follow the on-screen guidance.

Completing the Supplier Questionnaire
The Supplier Questionnaire will be uploaded to the In-Tend system shortly. Any supporting documents should be cross-referenced to the relevant question. If the Council requires further information concerning your response, your organisation will be contacted. However, please provide full details and answer all questions, as the Council reserves the right not to ask organisations for any further information. Providers must submit their completed Supplier Questionnaire, together with any supporting documents, through the In-Tend system by the indicated deadline. Supplier Questionnaires cannot be uploaded after the closing date/time.
Please make sure that you have submitted your Supplier Questionnaire following the instructions above. The Council will not be held accountable for any errors made by an organisation in submitting their Supplier Questionnaire.
Any clarifications regarding this opportunity must be raised through the Correspondence area in the In-Tend system.
Requesting your place at the Supplier Event

Interested suppliers which would like to attend the Supplier Event should contact Kelly Barrington-Hill, Senior Support Officer, Integrated Community Support Commissioning, via the following email address: .

Please note that attendance requests (which should be no more than 2 representatives from each organisation) must be received by email by no later than 12:00 on Friday 24.3.2017.
Please ensure you quote: ‘Lead Provider Broxbourne and Welwyn and Hatfield - PPME’ as the subject reference within your email request.

If you are experiencing problems In-Tend offer a help section which includes a dedicated UK Support Desk which can be contacted via email or telephone +44 (0)114 407 0065 for any website / technical questions. Monday to Friday 8:30 - 17:30.

VI.3)Information on general regulatory framework
Relevant governmental Internet sites where information can be obtained

Tax legislation

Environmental protection legislation

Employment protection and working conditions

VI.4)Date of dispatch of this notice: