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RM 3731 - Insurance Services II.

Contract award notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

The Minister for the Cabinet Office acting through Crown Commercial Service
9th Floor The Capital Old Hall Street
L3 9PP Liverpool
UNITED KINGDOM
Telephone: +44 3450103503
E-mail:

Internet address(es):

General address of the contracting authority: http://www.gov.uk/ccs

Address of the buyer profile: https://gpsesourcing.cabinetoffice.gov.uk

I.2)Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local sub-divisions
I.3)Main activity
Other: public procurement
I.4)Contract award on behalf of other contracting authorities

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract
RM 3731 - Insurance Services II.
II.1.2)Type of contract and location of works, place of delivery or of performance
Services
Service category No 27: Other services
Main site or location of works, place of delivery or of performance: Primarily in the UK with some limited requirements overseas.

NUTS code UK

II.1.3)Information about a framework agreement or a dynamic purchasing system (DPS)
The notice involves the establishment of a framework agreement
II.1.4)Short description of the contract or purchase(s)
Crown Commercial Service (the Authority) has put in place a Pan Government Collaborative Framework Agreement for use by UK public sector bodies (and any future successors to these organisations), which include Central Government Departments and their Arm's Length Bodies and Agencies, Non Departmental Public Bodies, NHS bodies and Local Authorities.
The Authority has established a Framework Agreement for the provision of insurance, insurance related services and compensation claims handling. The Services have been divided into the following lots:
- Lot 1 (insurance and associated support services);
- Lot 2 (insurance brokerage and associated support services);
- Lot 4 (insurance brokerage and associated support services for the Ministry of Defence (MoD)); and
- Lot 5 (compensation claims handling and associated support services).
Potential Providers had the opportunity to submit a Tender for all or any combination of the 4 Lots. However, in order to ensure that the competition on the Framework Agreement was not distorted, Potential Providers were not permitted to submit more than one Tender for each Lot regardless of whether that Tender was submitted in their own name or as part of a Group of Economic Operators. If a Potential Provider submitted more than 1 Tender for the Lot, the Authority was entitled to disqualify one or all of the Tenders submitted by the Potential Provider in respect of the relevant Lot.
Lot 1 (Insurance and Associated Support Services)
Lot 1 is for the provision of insurance services (provided or procured) which includes a range of property and construction, liability, motor and travel and personal accident insurance.
A Supplier under Lot 1 may provide the Services in its capacity as a Direct Dealing Insurer, Broker Only Insurer, Managing General Agent or Panel Insurer Broker.
Suppliers under this Lot may be requested to provide the Services either by the Contracting Authorities or by a Broker who has entered into a Call Off Contract with a Contracting Authority under Lot 2.
When Contracting Authorities utilise the services of a Broker, the Contracting Authorities shall select their Broker first (from Lot 2) before approaching the Suppliers under this Lot.
Contracting Authorities may only access this Lot directly (i.e. without the use of the Broker) where a Contracting Authority has identified two or more Suppliers able to meet the requirements set out in the Supplier Matrix.
Lot 2 (Insurance Brokerage and Associated Support Services)
Lot 2 is for the provision of insurance brokerage and associated support services which include placing of and advice on a range of insurance policies including but not limited to; property and construction, liability, motor and travel and personal accident insurance as set out in Annex A and Annex B of Attachment 11, Framework Schedule 2: Services and Key Performance Indicators Part B - Services (Lot 2).
The Supplier may be required to provide support and / or advice to:
a) commercial insurance programmes; and / or
b) self-insurance programmes.
Associated support services may be offered under Lot 2
The Supplier shall procure insurance quotations on behalf of the Contracting Authorities from Lot 1 Suppliers only.
Where the Contracting Authority is the Department of Education the Services provided will be in support of its risk protection agreement.
Lot 4 (Insurance Brokerage and Associated Support Services for the Ministry of Defence (MoD))
Lot 4 is for the provision of insurance brokerage and associated support services for the Ministry of Defence (the ‘Contracting Authority’) which includes a range of property and construction, liability, motor and travel and personal accident insurance.
Lot 5 (Compensation Claims Handling and Associated Support Services)
Lot 5 is for the provision of compensation claims handling, which includes claims in respect of employer's liability, third party motor claims, uninsured loss recovery, public liability and property damage / loss.
The Supplier is to provide a number of associated support services.
Should the Department for Education enter into a Call Off Contract under this Lot the Potential Provider will provide Services in support of the Department for Education's risk protection agreement.
The Authority reserves the right for an electronic auction to be held by a Contracting Authority during Further Competition Procedure among the parties to the Framework Agreement(s) excluding Lot 4 and Lot 5.
Electronic ordering and/or electronic invoicing and/or electronic payment may be used during the period of the Framework Agreement and through the lifespan of any Call Off Agreements.
Contracting Authorities may award Letter of Appointment and Call Off Contracts for any of the Services by direct award (i.e. without re-opening competition among Suppliers) (Lots 2, 4 and 5 only), and or by further competition (Lots 1 and 2 only) i.e. with re-opening competition among Suppliers.
II.1.5)Common procurement vocabulary (CPV)

66510000, 66000000, 66500000, 66510000, 66512000, 66512200, 66513000, 66513100, 66513200, 66514000, 66514100, 66514110, 66514120, 66514130, 66514140, 66514150, 66514200, 66515000, 66515100, 66515200, 66515300, 66515400, 66515410, 66515411, 66516000, 66516100, 66516200, 66516300, 66516400, 66516500, 66517000, 66517100, 66517200, 66517300, 66518000, 66518100, 66518200, 66518300, 66519000, 66519100, 66519200, 66519300, 66519310, 66519400, 66519500, 66519600, 66700000, 79100000, 79200000, 79212000

II.1.6)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.2)Total final value of contract(s)
II.2.1)Total final value of contract(s)
Value: 371 000 000 GBP
Excluding VAT

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
Open
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of
1. Quality. Weighting 60
2. Price. Weighting 40
IV.2.2)Information about electronic auction
An electronic auction has been used: yes
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority
RM3731
IV.3.2)Previous publication(s) concerning the same contract

Prior information notice

Notice number in the OJEU: 2015/S 022-035990 of 31.1.2015

Contract notice

Notice number in the OJEU: 2015/S 231-419925 of 28.11.2015

Other previous publications

Notice number in the OJEU: 2015/S 203-369045 of 20.10.2015

Section V: Award of contract

Contract No: RM3731 - WILLIS LTD Lot No: 4 - Lot title: RM3731 Insurance Services II
V.1)Date of contract award decision:
1.3.2016
V.2)Information about offers
Number of offers received: 2
V.3)Name and address of economic operator in favour of whom the contract award decision has been taken

Willis Ltd
The Willis Building, 51 Lime Street
EC3M 7DQ London
UNITED KINGDOM
E-mail:
Telephone: +44 8706070037
Internet address: http://www.willis.com
Fax: +44 2031248223

V.4)Information on value of contract
V.5)Information about subcontracting
The contract is likely to be sub-contracted: no
Contract No: RM3731 -TopMark Claims Management Ltd Lot No: 5 - Lot title: RM3731 Insurance Services II
V.1)Date of contract award decision:
1.3.2016
V.2)Information about offers
Number of offers received: 6
V.3)Name and address of economic operator in favour of whom the contract award decision has been taken

TopMark Claims Management Ltd
160 Bath Street
G2 4TB Glasgow
UNITED KINGDOM
E-mail:
Telephone: +44 1413316831
Internet address: http://www.topmarkadjusters.co.uk
Fax: +44 1413532250

V.4)Information on value of contract
V.5)Information about subcontracting
The contract is likely to be sub-contracted: no

Section VI: Complementary information

VI.1)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.2)Additional information:
The following information has been captured in accordance with the requirements of Regulation 50 of the Public Contracts Regulations 2015:
The Authority received a total of 44 tenders in response to this procurement, all of which were received electronically via the Authority's e-Sourcing Suite.
The Authority received 12 tenders from economic operators which are small and medium enterprises (SMEs).
The Authority received 2 tenders from non-EU States or EU Member States other than the UK.
The Authority did not receive tenders from Groups of Economic operators.
The Procurement process used for the provision of RM3731 Insurance Services II used an electronic auction (‘eAuction’) as outlined in paragraphs 12.4 and 12.5 of the Invitation to Tender (ITT). An electronic auction was conducted to establish the successful Supplier in Lot 4 and Lot 5.
This Framework Agreement commences on 1.3.2016 for an initial term of 24 Months. The Framework Agreement will conclude on 28.2.2018. The Authority may extend the duration of this Framework Agreement for a maximum of 2 consecutive further terms, each of these further terms being up to a maximum of 12 months duration. Any extensions will be exercised at the sole discretion of the Authority.
The information requirements as set out in Part D of Annex V of the Public Contracts Directive can be found within this notice and Contracts Finder which is accessible via the following link:

https://www.contractsfinder.service.gov.uk/Notice/74febf90-ab30-4f15-ade4-37eda115b318

VI.3)Procedures for appeal
VI.3.1)Body responsible for appeal procedures
VI.3.2)Lodging of appeals
VI.3.3)Service from which information about the lodging of appeals may be obtained
VI.4)Date of dispatch of this notice:
18.3.2016